The largest privately owned low-cost carrier based in Kuwait, Jazeera Airways was established in 2005. The airline is the Middle East's first non-government-owned airline. The airline serves 25 non-stop business and vacation destinations with its contemporary fleet of 8 Airbus A320 aircraft and 9 Airbus A320 Neo. They are well known for their top-notch onboard services. Over 1.2 million passengers use the airline's network for vacations, business excursions, and other purposes.
The airline set a new standard in 2009 by enabling customers to use their mobile devices while flying. Jazeera owns Terminal 5, which serves as its primary hub at Kuwait International Airport. The airline is a member of IATA and abides by its strict safety and security standards, so passengers on Al Jazeera flights can expect top-notch standards to fly with confidence.
The first Middle Eastern airline to buy an A320neo was Jazeera Airways, which made the acquisition in June 2018. The airline now has a fleet of 17 planes, including 8 Airbus A320 planes and 9 Airbus A320 Neo planes travelling to 50 destinations in Africa, Asia Pacific, Europe and the Middle East.
Al Jazeera flights are constantly at the forefront of providing quality in every area of service, and by adhering to this approach, the airline was able to experience expansion at an exponential rate quickly. The airline has become one of the most popular airlines in the world thanks to the opulent and secure services they offer.
Jazeera is known for its impeccable service as a low-cost airline and has received widespread recognition for its work.
The airline offers two options Economy Class and Business Class based on passenger needs and budget.
Even on a tight budget, passengers can travel in comfort and space. Al Jazeera Airways has three subcategories of classes under the Economy Class, namely Light, Value and Extra categories differing in Jazeera Airways ticket price. Free refreshments and a range of allowances for checked baggage are provided by the airline.
The airline provides passengers with a variety of in-flight amenities, exclusive check-in counters, and baggage allowances of up to 60 kg. Guests are served complimentary food and beverages in their comfortable seats.
For the Economy class, there are three fare options based on the Jazeera Airways ticket price that determines the baggage allowance. No checked-in luggage is allowed on Light category tickets, while up to 20 kg checked-in luggage is allowed in the Value category and a 30 kg limit for two pieces of luggage in the Extra category. Carry-on luggage of 7kg total weight is allowed as cabin baggage for Economy class while Business class is allowed three pieces of luggage totalling 15 Kg in weight as cabin baggage.
If you have any queries related to Jazeera Airways' baggage policy, please click here for more information.
The online check-in service for Jazeera flights is designed to be user-friendly. Passengers can check in online up to one hour before their scheduled departure time. If you are carrying checked-in luggage, you must arrive at the check-in counter at least 1 hour before your flight's departure time. You must arrive at the boarding gate no later than 20 minutes before departure. Passengers with special needs, such as wheelchairs, unaccompanied minors and infants, expectant mothers, and others needing assistance must check in at the airport. The boarding pass will be sent via email after the check-in procedure is finished. Customers can download the Al Jazeera Airways App and print it off or email a copy to their mobile devices.
Online check-in is available from 24 hours to 1 hour before the scheduled departure time for domestic passengers.
Online check-in is available from 24 hours to 1 hour before the scheduled departure time for international passengers. In some cities, travel documentation must be validated before the boarding permit is issued. Passengers in this situation must check in at Al Jazeera Airways kiosks located at the airport.
With a personal 8.4-inch LCD with a built-in entertainment system in Business class and delectable complimentary meals provided in both Economy and Business class, Jazeera Airways redefines the in-flight experience. All passengers get access to the in-flight reading material J9 magazine, which offers the most recent news and features.
Passengers with specific needs can receive support from Jazeera’s staff. In addition to wheelchairs, airport staff is available to assist with check-in. Passengers can choose the service that best suits their needs. Before flying, pregnant women and parents of unaccompanied children can review the rules and policies on the airline website.
The request for a refund is available 24 hours before the scheduled departure of the flight. Cancellation charges and refunds depend upon the class of ticket issued. Passengers with Economy Class tickets do not get any refund of fare, only applicable taxes. For Economy Value, passengers cancelling are expected to pay cancellation fees based on the duration from the date of travel.
Partial cancellations are available at Jazeera offices where up to 30% of the fees are returned or the fare for a one-way trip is deducted, similar rules apply for Economy Extra tickets. Business Class passengers can cancel up to 3 hours before their flights, however, they too have to pay a fine for cancellation and receive approx 30% of their fare or the fare for a one-way trip is deducted.
Booking cancellations can be made through the website or sales offices of Al Jazeera Airways.
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Not only that, but we also provide all of this through a user-friendly application on smartphones and tablets. Its slick UI and up-to-date information will help you at every step, whether you're checking flight status or looking for Jazeera Airways Web check-in.
You can check in online for your flight within 24 hours to an hour before your departure time. In case you are unable to check in online before the 1-hour cut-off time, it is suggested that you contact the airport kiosks of Al Jazeera Airways.
With a Jazeera Economy Class ticket, you are permitted to check in 30 kg of luggage, which can also be 40 kg on some routes and up to 7 kg of carry-on luggage. For Jazeera Business Class you can check in up to 50 kg of luggage which can be 60 kg for some flights, and bring up to two pieces of luggage totalling 15 kg.
Infants are allowed to travel on their parent's lap from the time they are 14 days old until their second birthday. At check-in, you will need to show the baby's birth certificate to prove their age. However, if there is a second infant, a full-fare additional seat should be purchased, provided that the adult passenger provides a licenced car seat. Passengers will not be permitted to travel at the check-in counter without a car seat.
Online check-in is not mandatory for the airline. It is possible to check in at the Al Jazeera Airlines kiosks at the airport
Al Jazeera airlines connect to 49 international locations.
A new in-flight entertainment software called Jazeera Screens is provided by the airline. They provide a selection of kid-friendly TV series, cartoons, and movies in Hollywood, Arabic, or Bollywood. There are also city guides for the location available for any travellers who may be interested.
To help those with disabilities, Jazeera welcomes certified guide dogs. In addition, pet falcons are also welcome on board the cabins.
Jazeera does not serve alcohol on board their flights
IATA: J9, ICAO: JZR, Callsign: JAZEERA
The airline does not allow passengers to carry alcohol in their baggage both check-in and carry-on luggage.